Resident Portal

Your Hot Water Cylinder
Your hot water is provided by an unvented hot water cylinder. In your hallway, next to your entry phone, is a hatch which gives access to the control panel on your unvented hot water cylinder: 

Image 1 -Typical KERS MVHR unvented hot water cylinder controls access

To access the control panel menu functions and change settings, use the push / turn control dial located to the right of the display: 

Functions and Settings

Image 2 – Typical KERS MVHR display function and value 

The table shows which functions for which you can change the settings: 

Looking After Your Hot water cylinder 

Your hot water cylinder must be serviced every 12 months by a qualified engineer. You can arrange a service by calling the manufacturer using the contact information in the owners manual / service guide provided. Not servicing your hot water cylinder will void the guarantee.